What is the NHS 'What Good Looks Like' (WGLL) framework?
WGLL is NHS England’s digital maturity framework defining seven success measures: Well-led (board-level digital leadership), Ensure smart foundations (infrastructure, cybersecurity), Safe practice (DCB0129/DCB0160), Support people (digital literacy, training), Empower citizens (patient access), Improve care (clinical pathways, CDS), and Healthy populations (population health management). Digital maturity is not solely about technology — it encompasses workforce capability, leadership, and data-driven culture.