What factors should guide the selection of a video consultation platform for NHS use?

Key considerations include: UK GDPR and data protection compliance, clinical safety features (waiting room, screen-share, multi-party capability), EHR integration, accessibility (BSL interpreter support, captioning, low-bandwidth modes), scalability and disaster recovery, and patient authentication. NHS England recommends platforms meeting DCB0129 clinical safety standards with a completed Data Protection Impact Assessment (DPIA).