Working Backwards - How to Delight your Customer

The Working Backwards methodology is how Amazon develops all of it’s own products and solutions. If you have ever used anything from Amazon or AWS it will have been created using this process. We will show you how to use Working Backwards to drive your innovative process and produce solutions that genuinely solve a customer problem. Saving a whole lot of time and resources in the back end, by ensuring that you are building the right thing!